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ProtoLab Leader - Neenah Performance Materials

Responsibilities:

The primary responsibility is the timely production and approval of customer designed samples which meet all parameters from a well-run ProtoLab facility and managing the Customer Experience for visitors.

Lead ProtoLab Team:

  • Ensure that the ProtoLab process is followed consistently, documenting as needed and ensuring the same is true for other team members.
  • Manage activities of the ProtoLab team. Schedule daily workflow and distribute assignments among the team members.

Safety, Quality and Regulatory Compliance:

  • Exercise personal leadership to provide an environment that puts a priority on providing a safe and healthy workplace for employees and conforms to applicable local, state, and federal codes and laws governing loss control.
  • Ensure products, raw materials and process conditions follow regulatory compliance through the product/process design cycle.
  • Develop products that allow consistency in manufacture and that will ensure conformance to all customer requirements.

Grow the Top Line:

  • Develop prototype samples that match customer design, doing so in a timely fashion and with an eye toward manufacturability.
    • Communicate directly with Internal and External customers assessing product needs and specifications from start to finish throughout the request.
    • Formulate color and visual match samples to meet customer expectations for performance in the pertinent application.
    • Manage customer experience throughout ProtoLab visits.
    • Govern activities of the ProtoLab group.
  • Utilize lab equipment, instruments, systems and procedures to ensure performance

Qualifications

  • Bachelor s degree in technical field preferred but not required.
  • Requires 5+years experience with coatings and color matching
  • Experience in the field of paints or coatings is ideal
  • Knowledge of color reproduction and color matching is a plus
  • Excellent communication (verbal, written), interpersonal, and computer skills. Experience working directly with customers is desired.
  • Demonstrated knowledge and experience with computer programs necessary for documentation, reporting and communication
  • Good problem solving and decision-making skills; Displays a sense of urgency and initiative with creativity and flexibility.
  • Candidate must be comfortable interacting with members of various internal Neenah departments, including R&D personnel, Operations; Marketing; Sales; etc. and must be comfortable and confident communicating and interacting with external Customer/Supplier;
  • In addition to being a key collaborator with the R&D team, candidate must be comfortable integrating with the Operations team to enable him/her to act as a key technical resource to both teams.


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